What can you expect as a new customer?
As a new customer, you have access to us for a full business review, where we’ll connect while we build out a full picture of where you’re currently at, consider your goals for the next 12 months, and help build a plan for you to grow your business and reach those goals.
-
Fill out your detailed questionnaire that prepares us to go through your business with you
We’ll have an introduction and discovery call, where we go through your questionnaire and fill in any blanks that we have to best support you
If you have an office manager, we’ll speak with them as well and determine any gaps in technology or knowledge we can help them with
You will provide us with a detailed historical list of reporting that we’ll use to capture your business’ performance and build your custom dashboard
-
This one’s on us. Up to now, we’ve connected and built a detailed history and gathered all of the information around your business that we need. Over the next week, we’ll be compiling our review and data into a complete report that outlines performance metrics and next steps.
-
This is the bread and butter. You can use this to build your business and reach your goals. We’ll meet with you after you’ve had a chance to digest your report.
Historical Review
YoY
Busy and Quiet times
Identify weak vs. strong months
Practitioner performance
Administrative performance
Clinic & Room Utilization
Gross and Net Revenue
Marketing Review
Socials Review and Opportunities
Branding and Identity
Website and SEO
Blog & Newsletters
Tech Stack Review
EHR/EMR
Scheduling and Booking
CRM/CMS
SOP and Internal Tools for Staff
Detailed Consultation Report
Next steps for growth
Build out your next 12 months
Practitioner training opportunities and resources
Admin training opportunities and resources
Recommendations on utilization for clinic and room spaces
New SOPs and clinic functions for growth and staff performance